At Tyler The Creator US, your satisfaction is very important to us. If you’re not completely happy with your purchase, we’re here to help.
Returns
-
You can request a return within 2 days of receiving your order.
-
To be eligible for a return, your item must be unused, unwashed, and in its original condition and packaging.
-
Please contact us at [email protected] before sending any items back. Returns without prior contact may not be accepted.
Non-Returnable Items
-
Sale items and gift cards cannot be returned or exchanged.
-
Items with visible signs of wear or damage caused by misuse are not eligible for return.
Refunds
-
Once we receive and inspect your returned item, we will notify you by email.
-
If your return is approved, your refund will be processed within 5-7 business days to your original payment method.
-
Shipping costs are non-refundable.
Exchanges
-
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [email protected].
Order Cancellations
-
Orders can only be cancelled within 24 hours of purchase. After this, your order may already be in processing or shipped.
Shipping Costs
-
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Need Help?
If you have any questions about your return or refund, feel free to reach out to us:
📧 [email protected]